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שאלות נפוצות

How can I see my pension data?

Robin collects all the pension and insurance data for you, through the Pension Clearing House and the Mount of Insurance? Once you've finished collecting all your financial data, Robin shows you exactly the state of your pension, your insurance, which funds are active and inactive and calculates your retirement forecast for you. Once all of your data has been collected, the information will be available in the app at any time. If Robin finds attractive alternatives for you in the area of ​​pension or insurance, it will offer them to you and at the touch of a button, you will begin an upgrade process for your fund or insurance.

How does the application upgrade my pension portfolio?

Robin offers upgrades to pension products and insurance on a regular basis and allows you to switch to a fund or alternative insurance at the click of a button when we identify an alternative pension fund with lower management fees, an alternative pension fund with a higher historical yield or a more optimal pension fund that matches your data. Robin allows its’ users to manage their financial future wisely thus saving thousands of dollars a year.

How does Robin perform the digital comparison process?

Robin's unique algorithm can analyze your pension and insurance profile, identify and recommend appropriate alternatives, saving you thousands of dollars a year. Robin has access to real-time market data, enabling an up-to-date review of relevant pension or insurance alternatives.

If the app is free, how are you paid?

Robin allows you to perform digital portability and actually upgrade your financial situation through easy transition to another insurance company. In the event that a customer has chosen to transfer through the application, Robin will receive a commission from the insurance company to which the customer has passed. It is important to emphasize that the commission is paid to Robin by the insurance company and not at the customer's expense.

When can I use Robin's services?

The Robin app is available 24/7. For technical support you can contact the Robin Customer Service team, which is available to answer all your questions from Sunday to Thursday. You can contact the customer service by sending a WhatsApp message to +972 54 4598589

Who are the Robin experts?

Robin's experts are licensed insurance agents with over 3 years of self-employed experience, with a valid license and expertise in building holistic files. The experts have been carefully chosen by Robin and are constantly monitored by us. All our experts are available and will be happy to answer any of your questions.

Is my information secure?

Robin is committed to meeting the most advanced security standards, all your information is encrypted and the security level is the same as that of banks and credit card companies. Robin meets the strict requirements of the Ministry of Finance's Directive 357 and the PCI encryption standard of credit cards.

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