Here are some common questions about Robin

How can I view my retirement data?

Our system will collect all your pension data with the help of the Pension Clearing House of the Ministry of Treasury. Once we have gathered all your information, you can see exactly where your money is, how much you have accrued so far, and how much you are expected to receive at retirement age. From thereon, you will have direct access to your pension data and Robin will offer you upgrades that you can activate with just a few taps.

Why do I need to enter my credit card information?

Entering credit card information is essential for the verification process of the Ministry of Treasury – the Pension Clearing House. The credit card data is authenticated vis-a-vis the user’s ID card and allows secure data transfer. Do not worry, we do not use any of your credit card information.

Is my information secure?

The system uses the most advanced security methods. All the information is encrypted and the level of security is similar to that of banks and credit card companies. The technological system meets the stringent requirements of 357 of the Ministry of Treasury and the PCI standard for the encryption of credit cards.

How does Robin perform the digital comparison process?

Robin’s algorithm analyzes the customer’s pension profile and identifies the best offer suitable to each customer, thus saving users thousands of shekels per year. Robin has access to real time market data and it allows an updated review of relevant alternatives at any given time.

How does the app upgrade the pension plan?

Robin’s robot presents upgrades to pension products on a regular basis and allows the user to switch to an alternative policy with just a click.

The upgrade will be offered to the user when:

  • There is an alternative to pay lower management fees
  • There is an alternative pension plan with a higher historic yield
  • There is a more optimal pension scheme suitable to your data

We allow the saver to manage his pension wisely and save thousands of shekels a year.

If the service is for free, how do you make profit?

Since we serve as your insurance agent, we generate income as “agent commissions” from the insurance companies and the investment houses with which we work.

Who are the experts behind Robin?

Robin’s team includes experts with over 15 years of experience in the fields of insurance and retirement. Our experts are available to you for any questions you may have. Want to talk to us? Click here.

During which days and hours are Robin’s services available?

Robin is available to you 24 hours a day! Our team of experts is available to answer all your questions from Sundays to Thursdays, from ____   to ___ . You can reach us through the Contact Us page on the site. We’d love to hear from you!